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FREQUENTLY ASKED QUESTIONS

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ABOUT US

Where does Smartlight ship from and how long does it take to arrive?

We ship world wide for free! For United States, it usually takes 7-14 business days for you to receive your Smart Light.For other countries, it takes 10-14 business days but sometimes, depending on the season of the year, you may receive your order between 14-21 days.


Please note that shipping is insured and trackable. Once your order has been processed and is ready to leave our distribution center, you will receive an email with shipping information. We usually send your order within 1 day of purchase. 

So what if I don't like Smartlight?

If you ever need a flashlight in your life, we got you covered and we can guarantee that you will love Smart Light. But let's say for some reason you are not satisfied, we’ll give you a full refund. Within 30 days of purchase, just send us back your Smart Light and we will give your money back!

Do you have in stock & what methods of payments do you accept?

Yes, we have all of our products in stock and we securely accept all major credit cards and Paypal.

Can I ship the products to an address that does not match my billing address?

Yes, definitely! During the checkout process you are able to enter any shipping address and specify a different billing address.

What Our Customers Say About Moza

SF4400 PRO - FLASHLIGHT

So what if I don't like SF4400 Pro?

If you ever need a flashlight in your life, we got you covered and we can guarantee that you will love Smartlight. But let's say for some reason you are not satisfied, we’ll give you a full refund. Within 30 days of purchase, just send us back your Smartlight and we will give your money back!

Can I power my SF4400 Pro with non-rechargeable lithium batteries?

No, non-rechargeable lithium batteries are not compatible with our flashlight. But you can use non-rechargeable alkaline batteries by using the adapter included in your flashlight.

Does it have zooming capabilities?

Yes! It has zooming for lighting short and long ranges.

It says usb rechargeable. Do I have to take the batteries out to charge them?

No! You don't have to take out your batteries to charge it. You can leave them inside your SF4400 Pro and you can charge your flashlight with the usb charger comes with your order. If you get extra batteries, you can charge them on a standalone charger as well. 

Is it Water & Weather Resistant?

Absolutely! Yes SF4400 Pro is IP65 rated, and it can be used even under heavy rain, snow and extreme conditions!

What Our Customers Say About Moza

SF1100 - HEADLAMP

How does the zooming work?

By turning the head section located in front of your headlamp, you can adjust it to your liking!

Can I charge my headlamp with batteries inside? Or I need to charge them with a separate charger?

You can absolutely charge the headlamp with the batteries inside. You can charge your headlamp with the usb charger comes with your order. If you get extra batteries, you can charge them on a standalone charger as well.